The Arc of Atlantic County is proud to offer Support Coordination to Camden, Cape May, Cumberland, and Ocean County. If you have any questions about our Support Coordination Service or want to inquire about our ability to serve you, please contact our Support Coordination Supervisor, Rebecca Reed, at (609)485-0800 x175 or rreed@thearcatlantic.org

Support Coordinator (SC) Role
The Support Coordinator (SC) introduces the individuals to the person-centered planning process, assists with accessing services and supports, and is responsible for providing information about the range of services and supports available both in advance of, and during, the planning meeting. All individuals in DDD services must have a Support Coordinator.

Responsibilities

  • The role of the SC is very broad and the responsibilities of SCs include, but are not limited to:
  • Introducing themselves to the individual and his/her family to outline their role as an SC;
  • Becoming and remaining familiar with all applicable services;
  • Arranging follow up meetings, both group and individual, to facilitate development of the service plan;
  • Assisting individuals and their families in the person-centered planning process;
  • Working with individuals, their families, and mentors to identify outcomes and utilize their budgets to achieve those outcomes;
  • Ensuring that the service plan addresses health and safety issues, including all assurances that are required by Medicaid;
  • Assisting in identifying services and supports that will achieve the individual’s stated outcomes and can be accessed from a provider who is appropriately qualified by DDD to provide those services;
  • Drafting the service plan and making revisions to it, with the appropriate input from all members of the Team, as needed;
  • Assisting individuals and their families in assuring that the services they have identified will meet their desired outcomes;
  • Connecting individuals and families with generic resources and natural supports;
  • Providing additional resources and tools to assist the individual in planning and accessing specific services, such as supported employment, housing, etc.; and
  • Entering all data into the electronic record and sending it to the individual for approval